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FAQs
Here are some frequently asked questions:
Why is there no mobile app yet?
After careful consideration, we discovered an issue with the data connection between our website and the
mobile app. As a result, we had to rebuild the application from scratch to ensure that our users would have a
seamless experience across all platforms. However, we decided not to release the new mobile application
because we didn't want to introduce two different designs - one for mobile and one for desktop. We wanted to
maintain consistency and provide our users with a unified design that would work well on both platforms.
Therefore, we decided to focus on improving the website's user experience and making it accessible on mobile
devices instead of releasing a separate mobile application. This way, we can ensure that our users have a
consistent experience regardless of the device they use to access our platform.
In addition, if we were to release a separate mobile application, we would have had to compromise on some
features. Specifically, we would not have been able to include the calendar function due to technical
limitations. This feature is important for our users, and we did not want to exclude it from the mobile app.
Therefore, by focusing on improving the website's mobile experience, we were able to retain all of the
features and functionality that our users rely on.
Status Of The App
We are pleased to announce that our application is now in a finished state, and we are only making minor changes
and updates to improve its performance and user experience. We want to thank you for your support and feedback,
which has been instrumental in helping us shape the application to meet your needs.
Moving forward, we do not plan to introduce any new features to the application. Our focus is on refining the
existing features and making them more user-friendly. We believe that this approach will ensure that our
application remains stable and reliable, while continuing to provide you with the best possible experience.
As always, if you have any questions or feedback, please do not hesitate to reach out to us. We are committed to
listening to your feedback and using it to make our application even better.
My lists have gone missing after I log out
To ensure that your lists are saved and synced properly, please upload your lists to the server first by
clicking the "Upload" button. Once your lists are uploaded, you can then sync them with your account by
clicking the "Sync" button. This will download the latest version of your lists to your device, so you can
access them even when you're offline (coming soon). If you continue to experience issues, please contact our
support team
for further assistance.
How do I reset my password?
To reset your password, please follow these steps:
- Go to the login page and click on the "Forgot password" link.
- Enter the email address associated with your account and click "Submit".
- Check your email for a message from us with instructions on how to reset your password. If you don't see
the email in your inbox, please check your spam folder.
- Click on the link provided in the email and follow the prompts to reset your password.
- Once you have created a new password, you will be able to log in to your account using your new
credentials.
If you continue to experience issues resetting your password, please contact our support team for further
assistance.
Why does the site look different/worse on different browsers other than Chrome, Firefox, and Safari?
Our website is designed to work on modern browsers such as Chrome, Firefox, and Safari. While we strive to
make our website compatible with as many browsers as possible, some older or less popular browsers may not be
able to fully display our website as intended. This is because these browsers may not support the latest web
technologies, such as HTML5 and CSS3, or may have different rendering engines that can affect how our website
is displayed.
If you are experiencing issues with our website on a particular browser, we recommend using a modern browser
such as Chrome, Firefox, or Safari to ensure the best experience. Alternatively, you can try updating your
browser to the latest version or contacting our support team for further assistance.